Inbox mail processing

Automation of the physical and electronic mail inboxes

Automated document acquisition

The introduction of efficient, computer-supported processes for the management of business documents requires the availability of documents in a digitized form, i.e. in formats that can be processed and edited by computer.

The collection also includes the creation, preparation and processing of the required information (metadata) around the documents. This can be done manually or automatically, e.g. as part of an automatic classification.

There are several aspects for the document acquisition process:

Digitisation of documents

If documents are not already available digitally, but rather in paper form or as microfilm, they must first be digitized. This is usually performed with scanners, which create an electronic image of a document, and are thereby already capable of performing a large number of processing steps. Tasks such as empty page removal, straightening, noise reduction, sharpness optimization and barcode recognition are performed during the scanning.

Indexing of automatically generated documents
Processing of image formats
PDF/A-3 document format
Further processing in the company

Requirements for digital documents

The efficient further processing of documents in an enterprise essentially depends on the availability of meaningful metadata with the possibility of an exact classification, and thus an assignment to business processes. The display of documents (document solutions) within business processes (document management and workflow), which should be as situation-specific as possible and adapted to the processing situation, will support the caseworker/decision-maker in his work.

The (digital) formats used must satisfy further criteria, such as long-term readability and, if necessary, unchangeability (also see archiving) as required within the framework of the guidelines/legislation of the respective company, the sector or industry and the country (compliance).

München
(Headquarters)

Doctra GmbH
Bretonischer Ring 18
D-85630 Grasbrunn
T +49 89 95 44 119 20
F +49 89 95 44 119 49

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Frankfurt
(Branch Office)

Doctra GmbH
Rheinstraße 29
D-60325 Frankfurt am Main
T +49 89 95 44 119 40


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Vienna
(Branch Office)

Doctra Austria GmbH
Lassallestraße 7B
A-1020 Wien
T +43 660 4877849


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