What is xECM?
By integrating documents and processes, xECM enables access to information when and where it is needed, improves decision-making, and enhances operational effectiveness. Maximal efficiency is achieved when everybody can access all information from their familiar work environment.
Why should you choose OpenText xECM?
Optimization of Business Processes
xECM enables the integration of unstructured documents with structured data from enterprise applications. This makes business processes become faster and more transparent. xECM allows processes to synchronize and provides your employees with the information and tools they need to finish their tasks with higher efficiency and quality. An ECM-System is much more than just a large filing system.
Security and Compliance
With xECM companies can manage their documents and data securely to comply with legal requirements and to minimize risks.
Improved Collaboration
xECM enhances team collaboration by providing a central location for accessing, editing and sharing content, which leads to more effective communication and decision-making.
Branch/Department specific solutions
OpenText provides tailored xECM-solutions for various industries such as financial services, healthcare and manufacturing, to meet the specific needs and challenges of their customers.
Doctra is your licensed partner for OpenText and SAP.
Doctra is your specialist for your xECM projects
20+ years of technical and strategic experience
End-to-End Consulting and Support
From Concept to Implementation in no time
Doctra works End-to-End
Business Consulting
A good solution emerges when people take the time to analyze company goals and compare them with suggestions about „best practices". At Doctra, we are familiar with a wide range of business processes from many projects and know how these can be implemented technically and organizationally. Our many years of close collaboration with SAP and OpenText enables us to seamlessly implement your projects and work with you to develop long-term strategies.
Implementation
We don’t just advise; we implement what we recommend. We implement solutions together with you that match the requirements of your company. We ensure that the solutions are optimally integrated into your infrastructure with OpenText and SAP. So that a long-term and smooth operation is possible.
Managed Services for a smooth operation
The operation of a complex ECM system can present a company with a variety of challenges. From providing the infrastructure, performing maintenance tasks such as updates and upgrades, to making configuration changes. At Doctra, we not only assist with project work but also support system operations with our expert knowledge. We offer both on-demand support through our support service and, if desired, we can also take over the ECM system operation for you. With Doctra Managed Services, you receive a professionally managed ECM infrastructure with clearly calculable monthly costs, without any surprises.
Managed Services in DetailExplanation of individual functions
Linking structured and unstructured information
xECM links structured data, e.g. found in ERP-Systems, with unstructured data such as documents and emails. This ensures that data related to a business process, such as an order and all related documents are immediately available. This eliminates the need for extensive search times. The interfaces to various ERP and CRM systems are developed by OpenText in collaboration with manufacturers like SAP, Salesforce and Microsoft.
Central Master Data and Permissions
Meta data and permissions for business processes are typically managed within leading systems. Longstanding, well-established interfaces ensure data consistency and compliance with access permissions.
Working in the environment of your choice
All data and information are synchronously accessible in SAP, Microsoft 365 and SharePoint as well as in other environments. Each user works in its preferred environment– according to his choice.
Reduced Costs
A unified filing structure, reduced search times and optimized storage of physical objects lowers costs for both department and IT.
Reduced training effort
Non-SAP users access the data through a MS-Windows or web interface with no SAP knowledge required. SAP users access documents through their familiar SAP environment as usual.
Integration with SAP
OpenText Extended ECM is developed by OpenText in collaboration with SAP. xECM is a product of OpenText and is jointly distributed by OpenText and SAP.
Integration with Microsoft
xECM is tightly integrated with Microsoft 365, such as Teams, Outlook and SharePoint.
Doctra Products
To make working with the OpenText Content Server even more efficient and flexible, Doctra offers Add-on packages for Opentext’s Content Server. These Add-ons are continously developed and maintained by Doctra.
Customer requests for specific features, that do not exist in the standard version of the content server, are typical drivers of this development.
DOCTRA
Template Tools
DOCTRA
xECM Attribute Extensions
DOCTRA
Virtual Folder Extensions
SAP Archive
Migration Suite
Questions about xECM
Which systems are commonly integrated with xECM?
- xECM for SAP SuccessFactors
- xECM for Microsoft 365 and Microsoft Dynamics365
- xECM for SAP Solutions
- xECM for Salesforce
What is a workspace in xECM?
A workspace in xECM is a virtual workplace, that helps to consolidate and collaboratively work on contents and documents from various origins.
Which user interfaces does xECM use?
xECM allows your employees to use their familiar work environment. However, it is also possible to develop new (mobile) apps. Access to documents and information is possible through e.g.:
- SAP GUI
- SAP Fiori
- Salesforce
- Microsoft 365
- Self-developed module
Which processes are often optimized with xECM?
- Supplier records
- Customer records
- Sales (CRM Process)
- HR/HCM Employee Records
- Contract Management
- ISO Certification
- Quality Review
- Production Data
Which workflow systems can I use?
Multiple Workflow systems can be used with xECM, including SAP Business Workflow and OpenText Document Centric Workflow.