Track record: 10% fully automated postings

Solutions

Marquardt was looking for a partner with both in-depth technical expertise and a good feel for the special features of a medium-sized company. Doctra impressed in both areas: On the one hand, its in-depth expertise in the SAP environment and invoice receipt processing, and on the other, its partnership-based approach. The comprehensive understanding of legal requirements, digitization potential and the integration of non-SAP-experienced users enabled the development of tailor-made, future-proof and practical solutions. Short decision-making processes and the high level of expertise of the employees of the leading global mechatronics expert also contributed to successful collaboration at all levels.

Outcome

Thanks to globally standardized processes, advanced text recognition (OCR), which was specifically trained and further developed to meet Marquardt's special requirements, and the deep SAP integration of OpenText Vendor Invoice Management (VIM), the proportion of automatically processed invoices has increased significantly. The standardized process for processing incoming invoices has already paid off:

• Efficient processing of 22,000 invoices per month
• Fully automated processing of 10% of all invoices
• Better use of cash discounts thanks to faster postings
• Reduced error rate and avoidance of incorrect postings
• End-to-end compliance thanks to system-controlled approval workflows
• Improved quality and time savings thanks to reduced manual steps
• Optimized collaboration thanks to standardized workflows
• Greater transparency and lower costs for support and training
• Reduced workload for IT and accounting thanks to centralized system installation

Outlook

Future projects aim to further increase the proportion of automatically posted invoices: On the one hand, existing processes will be optimized for this and, on the other hand, new OCR technology will be introduced with the switch to SAP S/4HANA, which will enable even faster and more precise recognition.

VIM already contains all the components needed to implement eInvoicing, which will be mandatory in Germany from 2025. Marquardt is therefore well equipped for the change over.

At the same time, the rollout in India is planned for mid-2025 in order to digitize the paper-based invoice processing in the last remaining location. The possible introduction of the intuitive Fiori app for the approval process is also being discussed.

Client

Founded in 1925, with their headquarters in Rietheim-Weilheim, Germany, the family-owned company is one of the world's leading mechatronics experts and offers innovative solutions for the automotive industry, household appliances and industrial applications. In the 2023 financial year, Marquardt achieved a turnover of around 1.4 billion euros and invests around 10 percent of its turnover in research and development every year.